Blog - Academy

Dan Clark Dan Clark

0 Course Enrolled • 0 Course Completed

Biography

C-C4H56I-34関連問題資料、C-C4H56I-34日本語対策問題集

コンピュータ、ネットワーク、および半導体技術の急速な発展により、人々の市場はますます激しく争われています。証明書を取得するためにC-C4H56I-34試験に合格すると、より良い仕事を探し、より高い給料を得ることができます。高品質の学習教材を見つけるのにうんざりしている場合は、C-C4H56I-34試験準備を試すことをお勧めします。 C-C4H56I-34試験の教材は、他の同じ学習製品よりも品質が高いだけでなく、C-C4H56I-34試験に簡単に合格できることを保証できるためです。

SAP C-C4H56I-34 認定試験の出題範囲：

トピック
出題範囲

トピック 1

Service Elements: SAP Consultants delve into configuring service level agreements (SLAs) to uphold service delivery standards, establishing workflows with approval mechanisms, and implementing feedback tools for customer satisfaction. These elements ensure structured and customer-focused service operations.

トピック 2

User Management: Here, SAP Consultants explore the mechanisms of controlling access within the system through role-based permissions and onboarding processes for new users. Audit logging techniques are also covered here.

トピック 3

Master Data: This topic familiarizes SAP Consultants with essential processes for managing master data, including customer data creation, maintenance, and archival. It also delves into managing service offerings and product data to align with business needs. Data migration strategies are explained, ensuring the successful import of existing records into SAP Service Cloud while maintaining data integrity.

トピック 4

Communication Channels: SAP Consultants learn about configuring multiple communication channels such as email, chat, and phone, integrating CTI systems for enhanced communication efficiency, and monitoring channel performance. This ensures effective customer interaction and channel optimization.

>> C-C4H56I-34関連問題資料 <<

C-C4H56I-34日本語対策問題集、C-C4H56I-34関連日本語版問題集

C-C4H56I-34試験の準備はあなた自身の挑戦であり、あなたはより良い生活を受け入れるために困難を克服する必要があります。 Fast2testこの試験に関しては、C-C4H56I-34トレーニング資料が不可欠です。私たちは、C-C4H56I-34試験の準備中のストレスを軽減し、試験を良い姿勢で処理できるように、質の高いサービスを提供することに取り組んでいます。私たちのC-C4H56I-34試験問題を選択した場合、SAP Certified Application Associate - SAP Service Cloud Version 2成功はそれほど遠くないと思います。

SAP Certified Application Associate - SAP Service Cloud Version 2 認定 C-C4H56I-34 試験問題 (Q14-Q19):

質問 # 14
Which objects can you assign when you create a user? Note: There are 2 correct answers to this question.

A. Employee role
B. Business role
C. Security policy
D. User profile

正解：B、C

質問 # 15
Which categories can you use when creating a service catalog in SAP Service Cloud Version 2? Note:
There are 2 correct answers to this question.

A. Category
B. Cause category
C. Incident category
D. Subcategory

正解：A、D

解説：
When creating a service catalog in SAP Service Cloud Version 2, you can use category and subcategory as the main categories to organize your services. A category is a high-level grouping of services that share a common theme or purpose, such as repair, maintenance, or installation. A subcategory is a lower-level grouping of services that belong to a category and provide more specific details, such as brake repair, oil change, or software installation. You can create multiple levels of subcategories to create a hierarchical structure for your service catalog. You can also assign attributes, such as priority, channel, or status, to each category or subcategory to define the service characteristics and conditions. Cause category and incident category are not categories that you can use when creating a service catalog. They are categories that you can use when creating a case to capture the root cause and the type of the service request, respectively. References = Configuring Categories, section "Service Categories" and "How to Create a Service Catalog"

質問 # 16
Which of the following objects can be displayed in the Entities facet of the Customer Hub screen?
Note: There are 2 correct answers to this question.

A. Service orders
B. Registered products
C. Maintenance plan
D. Cases

正解：A、D

解説：
The Entities facet in the Customer Hub displays transactional objects linked to the customer:
* Service orders (B): Track service delivery or repairs.
* Cases (C): Record customer issues and resolutions.
* Maintenance plans (A) and registered products (D) appear in other facets (e.g., Assets).
References:
* SAP Help Portal: Customer Hub Entities Facet
* SAP Documentation: Entities Facet Configuration

質問 # 17
How can you adapt the status schema of a case type? Note: There are 2 correct answers to this question.

A. Create a new version of a status schema.
B. Change the existing status schema.
C. Add or remove statuses in the existing status schema.
D. Copy an existing status schema.

正解：A、C

質問 # 18
Which of the following account types can be used in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

A. Groups
B. Individual customers
C. Channel partners
D. Contacts

正解：B、D

解説：
In SAP Service Cloud Version 2, there are three types of account to choose from: business or company customer (referred to as Account), individual customer, and contact. Contacts are associated with accounts and can have different roles, such as decision maker, influencer, or end user. Individual customers are accounts that represent a single person, such as a consumer or a sole proprietor. Channel partners are not a separate account type, but a role that can be assigned to an account. Groups are not an account type, but a way to organize accounts into categories, such as industry, region, or segment. References = Creating Customer Account Master Data, SAP Service Cloud Version 2 Feature Scope Description

質問 # 19
......

短時間で給料を2倍にしたいですか？はい、それは夢ではありません。 C-C4H56I-34最新の学習ガイドがお手伝いします。 IT分野は競争が激しくなっています。 SAP認定は、そのために役立ちます。最新のC-C4H56I-34学習ガイドで認定を取得すると、キャリアが変わる可能性があります。 SAPの会社または製品に関する仕事に応募する場合、有用な認定資格は非常に優れた利点をもたらします。 C-C4H56I-34の最新の学習ガイドのほんの数十ドルが、100％合格試験と24時間のワーム支援サービスを支援します。

C-C4H56I-34日本語対策問題集: https://jp.fast2test.com/C-C4H56I-34-premium-file.html

Dan Clark Dan Clark

Biography

Quick Links

Resources

Support